Terms & Conditions

Rue Stanley trading as: Rue Stanley Art (RSA). Cherrycroft, Tattenham Crescent, Epsom KT18 5NR. Email: Ruestanleyart@gmail.com mobile 07799 626596. website: ruestanleyart.com

Please contact Rue Stanley for more information on artworks, orders, sales or returns at Ruestanleyart@gmail.com or you can call or text 07799 626596. Please call during office hours Mon-Friday 9-5pm.

Price and Payment. All works shown for sale on the website are for sale at the price shown. Payment is in GB pounds sterling. Rue Stanley Art is not VAT registered, so charges no VAT. Goods are charged at the price that is shown on the website and will be the same at the checkout. RSA takes payment by the methods listed on the website, which includes major credit cards. PayPal is not supported. RSA’s payment provider is Squareup. You can see more information about Squareup here. https://squareup.com/

Returns and refunds. RSA will offer refunds or exchanges on artwork if you are not happy with it, it has been damaged. Please contact RSA within 14 days of receipt to arrange a return. In the unlikely event the artwork has arrived damaged, please inform RSA within 48 hours. RSA offers a full refund or exchange on receipt of artwork received within 30 days of purchase.

Delivery. Original artwork is delivered by courier, tracked, and insured or by RSA personally. Prints by Royal Mail or Parcelforce to the address stipulated in your order. If you have ordered original artwork, the courier will contact you to ensure that someone is present to accept delivery. RSA will contact you if there are any delays in delivering your order within 14 days and give you the option to cancel your order.

Orders from outside mainland UK and Ireland. Prices for mainland UK delivery are included. This applies to England, Scotland and Wales. Delivery to Northern Ireland, Channel Isles or Scottish Highlands may incur a separate cost. RSA does not currently sell outside the UK. Please contact Rue Stanley for costs of shipping outside mainland UK, before placing your order on the website.

Returning artwork

• Contact Rue Stanley to discuss returns options. For original artwork, RSA can assist in arranging courier collection. The cost of returns will be paid for by the customer. By arrangement, it maybe possible that the customer can personally deliver artwork back to RSA in Epsom.
• Artworks should be in their original condition and undamaged (unless RSA has been informed). If the original packaging is not available, suitable packaging maybe used. Please include delivery slip, and securely wrap. For prints, send by recorded delivery.
• On receipt of the artwork, RSA will refund your credit, debit card or other payment method with the full purchase price of the goods, excluding any delivery costs, returned no later than 30 days from the date of purchase.

General Terms & Conditions

• Artwork and Intellectual Property Rights Title, ownership rights, and intellectual property rights in the artwork provided by RSA shall remain the sole property of RSA. RSA will strongly protect its rights in all countries. You may not copy, modify, publish, transmit, transfer, or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the artwork, in whole or in part. You may sell on physical artworks that you have purchased from RSA.  You may not download or copy any website content. All website content remains the property of RSA.
• Dispute Resolution In the event of a dispute arising out of or in connection with these terms or any contract between you and RSA, RSA will endeavour to resolve the disagreement by the most suitable means.
• Force majeure RSA is not liable for any breach of our obligations resulting from events beyond RSA’s reasonable control.
• Governing Law This Agreement shall be governed by and construed in accordance with the law of England.

Terms and conditions version 2.0 Rue Stanley October 22^nd 2024

Mrs Rue Stanley. Tattenham Crescent, Epsom, Surrey KT18 5NR  Contact: ruestanleyart@gmail.com. Mobile: 07799 626596

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